Mountain View Hospital November 09, 2012

Orem, UT – Mountain View Hospital in Payson and Timpanogos Regional Hospital in Orem were recently named by The Joint Commission as a Top Performer on Key Quality Measures™.  These hospitals are the only two in Utah County and among 620 hospitals nationwide recognized for exemplary performance by the leading accreditor of health care organizations in America.

Both Utah County hospitals earned a spot on the Top Performer list for consistently using evidence-based clinical practices that lead to better outcomes for patients experiencing heart attacks and pneumonia or undergoing surgery. The ratings are based on an aggregation of accountability measure data reported to The Joint Commission during the 2011 calendar year.

This is the second year in a row that Mountain View Hospital has earned recognition as a Top Performer. It is only one in Utah and one of 224 hospitals nationally that achieved this distinction two years in a row.

“We are proud of the quality improvement initiatives being carried out at our hospital,” says Kevin Johnson, CEO at Mountain View Hospital. “Our physicians, nurses and other caregivers use evidence-based practices to ensure that high-quality care is delivered to all of our patients. This combined effort has produced successful outcomes for those we serve.”

This is the first year that Timpanogos Regional Hospital has achieved a place on The Joint Commission’s Top Performers on Key Quality Measures. This notable designation is the direct result of a concerted team effort to further enhance the quality and safety of patient care throughout the hospital.

“We understand that what matters most to patients at our hospital is safe and effective care,” says Keith Tintle, CEO at Timpanogos Regional Hospital. “That’s why we have made a commitment to achieving positive patient outcomes by consistently practicing evidence-based care.  Our medical staff and those who support them are proud that, as a result of their integrated efforts, our hospital was named among the top performers in the country.”

Both Utah hospitals are among the top 18 percent of Joint Commission accredited hospitals that report core measure performance data. Every hospital on the Top Performers list met the following criteria for 2011:

  • Performance of 95 percent or above on a composite score that includes all the accountability measures reported to The Joint Commission, including measures that had fewer than 30 eligible cases or patients.
  • Performance of 95 percent or higher on every reported accountability measure, excluding any measures with fewer than 30 eligible cases or patients.

A 95 percent score means a hospital provided evidence-based care 95 out of 100 opportunities to do so. Each area of practice includes several accountability measures. For example, giving patients with heart attack symptoms an aspirin at arrival, giving antibiotics one hour before surgery, and collecting a blood culture with 24 hours when patients arrive at the hospital with pneumonia symptoms, and are then hospitalized.

“When we raise the bar and provide the proper guidance and tools, hospitals have responded with excellent results,” says Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., president, The Joint Commission. “This capacity for continual improvement points toward a future in which quality and safety defects are dramatically reduced and high reliability is sought and achieved with regularity. Such day-to-day progress will slowly but surely transform today’s health care system into on that achieves unprecedented performance outcomes for the benefit of the patients.”