Mountain View Hospital
May 07, 2016

Mountain View Hospital is among only six in Utah to achieve an "A" Safety Score in the Spring 2016 update, assigned by The Leapfrog Group. This is the second time in a row that Mountain View Hospital achieved honors in the group's biannual Leapfrog Hospital Survey.

An "A" grade recognizes exemplary performance in consistently meeting national evidence-based guidelines that ensure patient safety. Letter grades are assigned after assessments of data related to any occurrences of medical errors, accidents, injuries and infections in more than 2,500 U.S. hospitals. In Utah, 22 hospitals are included in The Leapfrog Group biannual assessments.

"It takes a lot of consistent effort from staff across the hospital to keep patients safe," said Elaine Hoagland, director of quality for Mountain View Hospital. "We work hard day and night to provide the best possible care and healthcare management for our patients. We're pleased that our dedication to those goals achieved another A grade from the Leapfrog Group."

Several initiatives contribute to the high level of patient safety at Mountain View Hospital:

  • COMPUTER MEDICATION MANAGEMENT: ensures that patients are given the right medicine, in the right dosage, and at the right time. Every hospitalized patient wears a bar-coded bracelet that the nursing staff scans every time medications are administered.
  • COMPUTERIZED PHYSICIAN ORDER ENTRY: electronically processes physician orders for patient care. This tool has proven to reduce inaccuracies that may result from illegible handwriting, decrease medical errors, reduce costs -- and ultimately save lives.
  • HUGS® security system : continuously monitors small electronic devices placed on every newborn and pediatric patient. It sounds an alarm while locking elevator and stairwell doors if a baby or hospitalized child is taken outside of the secure area.
  • MULTIDISCIPLINARY SAFETY COMMITTEES: broaden the scope and depth of experience brought to patient safety improvement initiatives
  • PATIENT SAFETY LEADERS: perform quarterly rounds at the hospital and review compliance with and the effectiveness of all safety regulations.
  • YEARLY SAFETY TRAINING: all employees and volunteers are required to complete this course and pass a detailed test.

"It is time for every hospital in America to put patient safety at the top of their priority list, because tens of thousands of lives are stake," said Leah Binder, president and CEO of The Leapfrog Group.

The Hospital Safety Score [] uses 28 measures of public hospital safety data to determine a single letter grade. Each safety grade indicates how well hospital staff members protect patients from keeping patients safe from preventable harm and medical errors. In its Spring 2016 update, The Leapfrog Group assigned the following safety scores to 2,571 U.S. hospitals included in its survey:

  • 798 earned an A
  • 639 earned a B
  • 957 earned a C
  • 162 earned a D
  • 15 earned an F

Alongside the Spring 2016 update, Leapfrog contracted with Johns Hopkins Medicine's Armstrong Institute for Patient Safety and Quality on a new report estimating the number of avoidable deaths at hospitals in each grade level. As compared to A hospitals, findings point to a 9 percent higher risk of avoidable death in B hospitals, 35 percent higher in C hospitals, and 50 percent higher in D and F hospitals.

The Hospital Safety Score is becoming the gold standard measure of patient safety, cited recently in MSNBC, The New York Times, and AARP The Magazine. It uses national performance measures from the Leapfrog Hospital Survey, the Agency for Healthcare Research and Quality (AHRQ), the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid Services (CMS), and the American Hospital Association's Annual Survey and Health Information Technology Supplement. The Safety Score methodology has been peer reviewed and published in the Journal of Patient Safety.