Mountain View Hospital March 11, 2019

Mountain View Hospital was recently named among the 100 Top Hospitals® nationwide by IBM Watson Health. It is one of five MountainStar Healthcare hospitals in Utah that earned this notable award. MountainStar is a division of HCA Healthcare. As one of the nation's leading providers of healthcare services, this network now has 10 of its 185 hospitals designated as a 100 Top Hospital, including five in Utah.

Hospital CEO, Kevin Johnson is excited to share the news, "This award shows that Mountain View Hospital leads the nation in key quality, efficiency, and satisfaction measures. It takes a fantastic team to perform at this level. I'm so proud of them. Outstanding leadership happens at all levels of the hospital, from the board of trustees, to the management team, to the physicians, nurses, and employees at the front lines -- outstanding leadership skills and traits are exhibited as we all strive to live our mantra of 'treating every patient as though they are a close family member.'"

The annual Watson Health study identifies the nation's top-performing hospitals based on publicly available data for clinical, operational and patient satisfaction metrics. Results of the 2019 study found that, "Top-performing hospitals in the country achieved better risk-adjusted patient outcomes while maintaining both a lower average cost per patient and higher profit margin than peer group hospitals that were part of the study."

"I could not be prouder of everyone at our hospitals who consistently work hard to achieve excellence in patient care and operational efficiency," said Greg Angle, president, MountainStar Healthcare. "That type of collaborative effort at five MountainStar hospitals led to designation as a 100 Top Hospital this year, and top-tier ranking among 10 HCA honorees nationwide."

Mountain View Hospital has achieved national recognition for its implementation of initiatives to improve quality and enhance patient satisfaction. Some of these initiatives include:

  • An aggressive process for early identification and treatment of severe infections proven to improve outcomes.
  • A commitment to patient engagement by introducing patients to their care team and sharing information at bedside during shift changes and department transfers.
  • Daily safety huddles and weekly quality meetings to review day-to-day activities regarding current needs of patients and staff.

Other MountainStar hospitals were designated by Watson Health as top performers this year. They include Lakeview Hospital, St. Mark's Hospital, Brigham City Community Hospital and Lone Peak Hospital.

The 100 Top Hospitals have been recognized annually since 1993. In the 2019 List [https://www.ibm.com/downloads/cas/ZPEOP9VW], honorees are compiled in five peer comparison groups from major teaching hospitals to small community hospitals. Watson Health also recognizes 15 Everest Award winners; hospitals that are also among the 100 top for rate of improvement during a five-year period.

This year, only 10 Utah hospitals were named among the 100 Top Hospitals. Mountain View Hospital has achieved this recognition three times total. It is one of only two Utah hospitals recognized in the Medium Community Hospitals category.

When compared with peer groups nationwide, 100 Top Hospitals outperformed non-winning peers in the following key performance metrics (full study results available here):

  • Higher Survival Rates
  • Fewer Complications and Infections
  • Shorter Length of Stay
  • Shorter Emergency Department Wait Times
  • Lower Inpatient Expenses
  • Higher Patient Satisfaction
  • Higher Profit Overall Margins

The 100 Top Hospitals winners outperformed peer group hospitals within 10 key performance benchmarks related to clinical outcomes, patient satisfaction, operational efficiency and financial stability. Per Watson Health and based on the results of this year's study, if all Medicare inpatients received the same level of care as those treated at the winning hospitals:

  • More than 103,000 additional lives could be saved;
  • More than 38,000 additional patients could be complication-free;
  • More than $8.2 billion in inpatient costs could be saved; and
  • Approximately 155,000 fewer discharged patients would be readmitted within 30 days.

To conduct the 100 Top Hospitals study, IBM Watson Health researchers evaluated 3,156 short-term, acute care, non-federal U.S. hospitals. All research was based on the following public data sets: Medicare Hospital Cost Reports (HCRIS), Medicare Provider Analysis and Review (MEDPAR) data, and core measures and patient satisfaction data from the Centers for Medicare & Medicaid Services (CMS) Hospital Compare website.

Hospitals do not apply for awards and winners do not pay to market the 100 Top Hospitals honor. The 2019 list of honorees was announced on March 4, 2019. More information on this year's Watson Health study is available at 100tophospitals.com